Dorking Medical Practice at New House Surgery
New House Surgery, 142a South Street, Dorking, Surrey, RH4 2QR
345
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Dorking Medical Practice at New House Surgery
2015-02-04
Person
3
5
0
4th February 2015
Had to wait almost ten minutes to speak to the only receptionist.
Very amazing especially when I could here voices laughing and talking in room behind me.
13th March 2015
Response from Dorking Medical Practice at New House Surgery
I'm sorry to hear of the delay experienced. We generally have 3 or 4 receptionists in the morning and 2 or 3 in the afternoon but they are sometimes called away to deal with admin matters and this was probably the case when you arrived. I'm delighted to hear the staff were laughing - they work very hard and deserve some pleasure occasionally! Please bear in mind that they may have been doctors, nurses, secretaries or visitors and not necessarily a receptionist. Louise Laithwaite, Practice Manager
Dorking Medical Practice at New House Surgery
2015-01-16
Person
2
5
0
16th January 2015
I would like better atention on receptionist using computer screens third screen to cope.
Not enough care with hand gel in reception near booking in.
A lady puts her bloody pushchair near booking in screen need a notice to stop this.
Better protection for rec. area.
Dorking Medical Practice at New House Surgery
2015-01-16
Person
4
5
0
16th January 2015
I saw the respiratory nurse on this visit. She was extremely helpful, efficient and informative and I felt very well treated and reassured.
Don't think there could be any improvement.
Dorking Medical Practice at New House Surgery
2015-01-16
Person
5
5
0
16th January 2015
Parking is a major problem .
Good nurses.
Dorking Medical Practice at New House Surgery
2015-01-16
Person
4
5
0
16th January 2015
I am happy with the care I receive at the practice.
I have a good doctor patient relationship with the doctor who looks after me.
Resources
Short link to review Dorking Medical Practice at New House Surgery: http://iwgc.net/ejhkz