Dorking Medical Practice at New House Surgery

New House Surgery, 142a South Street, Dorking, Surrey, RH4 2QR 345 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 35 of 58
 
4th June 2015


Always friendly and helpful. Prescriptions dealt with promptly. Will always escalate if need urgent attention.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
4th June 2015


Quick and helpful. I was seen within minutes of arriving and minutes and a preparation was signed there and then.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
4th June 2015


Not understanding of those who work shifts/have difficult rosters/work abroad. Sometimes rude/abrupt on phones. Have to book ages in advance for a guaranteed appointment.

Recommend
Involvement
Rating not given.
Cleanliness
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4th June 2015


The doctors at this surgery are all fantastic. I have been a patient for 15 years here and have only had one bad experience. The reception staff are mixed- most of the them are helpful but there is one lady who is always rude and abrupt. The nurses are great. The surgery is clean and comfortable. The new online booking and prescription service works well most of the time. Its not the most user friendly system but it is OK.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
4th June 2015


Blood taken. No hurt and did not faint! Nurse: Christine Harric.

Recommend
Involvement
Rating not given.
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Page 35 of 58

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Resources

Short link to review Dorking Medical Practice at New House Surgery: http://iwgc.net/ejhkz