Share review of Delapre Medical Centre

Delapre Medical Centre 2015-10-27 Person 3 5 0

While the care given is very good, it is now extremely difficult to get an appointment. I don't know what has happened to the online booking system which I previously found fantastic: now there are never any appointments available online, and getting an appointment on the phone is a nightmare and assumes that you are in a position to sit glued to a phone for ages. The triage system seems to work ok for emergency care, but booking appointments for non-urgent (but important) matters, often because the doctor has said that they want to see you again, is close on impossible. I suspect that changes in government funding may be to root of this problem as it has never before been this difficult (& I have used this surgery for over 30 years!), but it needs to improve.