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28th July 2024


I have been under the care of Herrick house since 29th August 2023. I was told that there were things they could do to help and get they would be in touch. I've had 1 online course in nearly a year and no other contact or help. The online course has a break of about 4 weeks due to staff shortage and annual leave and only explained what PTSD was. I had no other offers of help and feel abandoned by this service.

Suggested improvements
Offers of treatment would have been nice. I asked for CBT but heard nothing and had no offers since.

Experience
Involvement
Cleanliness
Staff
Appointment