Reviews
I have nothing but praise for the surgery, the doctors and staff. They are always most pleasant and helpful, they always try to accommodate our needs.
I commented to the receptionist that I preferred the appointment system that is in operation at Boundary House rather than the system which my mother 'suffers' in Bexhill. There may be a delay in answering calls at this practice but that is much better than being told that 'your call is important to us' for nearly 25 minutes then 'if it is an emergency replace the receiver and dial 999'. The telephone systems are especially difficult for the elderly to manage and being on hold is frustrating for many people with dementia.
This surgery has gone down hill, it is the worst surgerly.
The receptionist are rude.
the Dr does not have enough time. We cannot get appointments .
I have spoken to other patients they feel the same.
Why does it take over 2 weeks for a refferal letter.
15 years ago the surgery was much better - Excellent.
Now it is - awful.
Happy with Natasha.
Very professional and great advise given by nurse Natasha.
Resources
Short link to review Boundary House Surgery: http://iwgc.net/eccht