Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,347 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 67 of 269
 
15th February 2024


Do the appointment had on this occasion it was relatively easy because I had to speak to the receptionist as a double appointment was needed. For other problems / needing to see a GP it is slightly more difficult.

Suggested improvements
Nil on this occasion

19th February 2024
Response from Billingshurst Surgery

Good morning, thank you for taking the time to leave feedback. We are pleased to hear about your experience, for future appointments did you know we offer an eConsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
15th February 2024


As usual the service I received was perfect

Suggested improvements
Can’t think of anything

4th March 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. We are pleased to hear about your experience and will ensure this is passed to the surgery staff. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
14th February 2024


I attended my annual review on Tuesday morning with one of the Nurses at the surgery, she was absolutely lovely as my visit was a bit complicated after a recent visit to A&E and ongoing issues . She was thoroughly supportive caring and helpful Thank you

Suggested improvements
It was 100% perfect Thank you

19th February 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. We are pleased to hear about your experience and will ensure your feedback is passed onto the Nurse team. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
9th February 2024


My GP is based at Glebe Surgery Storrington but Microsuction for Earwax removal is done at Billingshurst, following an assessment at Storrington by the Nurse. An appointment was offered at Billingshurst with a wait of a couple of weeks.The Nurse there was excellent,I went in early and excellent job done!

Suggested improvements
Nothing.All excellent.

13th February 2024
Response from Billingshurst Surgery

Good afternoon, thank you for your feedback and we are pleased to hear about your experience. We will ensure your comments are passed back to the Nurse. Many thanks Billingshurst Surgery.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


On this occasion the appointment was made for me following a previous appointment. So did not have to telephone.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 67 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8