Reviews
The surgery was spotless. The nurse was welcoming and very good, she knew her job well.
The appointment was easy, but I was invited to make it with a nurse, not sure what it's like to get an appointment with a doctor.
Good morning, thank you for your feedback. We are pleased to hear about your experience and will ensure your comment is passed onto our Nurse team. Many thanks, Billingshurst Surgery
If you ring at 8.00 all appointments gone, one receptionist is very grumpy.
Good morning, thank you for taking the time to leave feedback. We are continuously reviewing our appointment system and making improvements to ensure we offer the maximum capacity possible. We are also please to have welcomed a new GP, Dr Philip Wilcox, earlier this year which has allowed us to offer more appointments. Many thanks Billingshurst Surgery
Always a lengthy wait to get appointment
Had to spend several hours waiting on the phone but eventually got an appointment
Good morning, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
The nurse I spoke to was not interested in answering any of the questions i had about contraceptive options. She kept saying she didn't know and that I would have to book an appointment with thr family planning centre. I understand that she doesn't specialise in family planning but she should have had an idea on what options are available and if the surgery even has a family planning centre but every question I asked was met with an "I don't know you'll have to talk to them". The usual nurse i see, Jane, is always happy to answer any questions i may have so I was not impressed by the service I received by this other nurse who I believe was called Anne.
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8