Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,345 reviews

Reviews

Recommend
Involvement
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Staff
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7th September 2024


Nurse Jane was really helpful explained everything and was knowledgeable I felt at ease she even booked a follow up appointment there and then

Suggested improvements
Nothing

19th September 2024
Response from Billingshurst Surgery

Good morning, Thank you for taking the time to leave feedback. We are pleased to hear about your recent experience with the surgery and will ensure your feedback is passed onto Nurse Jane. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
7th September 2024


I’ve being well looked after,having problems with wax in my ear

Suggested improvements
No ,being looked after

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


When I needed to change the date of my appointment it was difficult to get through on the phone. The treatment I received at the surgery was great!

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
6th September 2024


I put experience as poor as I didn’t feel listened to and felt there was total disinterest. We didn’t seem to be on the same page however…I came away with exercises and some confusion that I needed to contact a consultant??? But I was listened to as I then had an email from the referral team so watch this space.

Suggested improvements
I think it will depend on the results from the referral team.

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


Had an ear problem. Raised with reception and got an appointment within a week to have ear’s treated

Suggested improvements
All perfect

19th September 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. We are glad to hear about your recent experience with the surgery and services provided. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8