Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-04-28
Person
4
5
0
28th April 2024
Nurse I saw was very personable and helpful
Suggested improvements
Waited at reception to update next of kin details but there was a shortage of staff members so decided to come back at a later date
Billingshurst Surgery
2024-04-26
Person
5
5
0
26th April 2024
Polite and well organised as usual. Thank you.
Suggested improvements
The surgery was extremely busy but all the staff coped really well.
Billingshurst Surgery
2024-04-26
Person
4
5
0
26th April 2024
Surgery has understood difficulties in being hearing impaired and have tried to accommodate the disability - solutions , for which I’m most grateful for .
Suggested improvements
N/A
Billingshurst Surgery
2024-04-26
Person
5
5
0
26th April 2024
New to the area and from day one they have always been available.
Suggested improvements
Nothing
Billingshurst Surgery
2024-04-26
Person
4
5
0
26th April 2024
Phone lines seem to be permanently busy, it can take 30 mins to speak to someone. When you do get through they are very pleasant and helpful
Suggested improvements
More people answering phones
30th April 2024
Response from Billingshurst Surgery
Good morning, thank you for your feedback. Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8