Billingshurst Surgery

Billingshurst Surgery 2024-06-07 Person 5 5 0

I am always very happy with the service I receive from the surgery, I generally always get an appointment when I need one and all the doctors are very good when I have been seen.

Sometimes it is a little difficult to book online as I work when the appointments go online and a little frustrating when told you are at capacity and need to call 111 but I do understand that you are busy

Billingshurst Surgery 2024-06-07 Person 4 5 0

I find it easier to get an appt via the e-consult form as the phone queues are so long, the appts are gone by the time I get through. However there are always e-consult slots available, albeit with a duty doctor. I was really happy with my consultation with Dr Saunders, she’s so thorough and actively listens to concerns and queries. I always leave the appt feeling assured and feel informed about any further actions. Thank you

Longer appt times

Billingshurst Surgery 2024-06-07 Person 5 5 0

Nurse was helpful and explained procedure

Nothing

Billingshurst Surgery 2024-06-07 Person 4 5 0

The reassurance from tbe visit was really helpful

Always useful to have a time when the visit will take place, but I realise that isnt always easy to do

Billingshurst Surgery 2024-06-07 Person 5 5 0

I made the original appointment on line but then had to rearrange the date. One quick phone call and all was arranged. I received a couple of reminder text messages and an email which were gratefully received.

In a word - Nothing.