Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,346 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 35 of 269
 
11th June 2024


I was seen on time and very quickly. I requested the appointment on Friday and was given one Monday which was great as it wasn’t an emergency. I was also able to check in for my son (usually it fails and I need to speak to reception)

Suggested improvements
Allow us to check in normally?

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th June 2024


It is terribly difficult to get an appointment. The procedure has not worked with the GP asking me to contact him is there was any issues. I tried and told to make an appointment!

Suggested improvements
Allow a message to be sent to a GO when the requested to let him know of issues

4th July 2024
Response from Billingshurst Surgery

Hello, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app. If you would like to pass information to your GP please complete an administrative form and we will be able to pass this information on for you. I hope you find this helpful. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th June 2024


Honestly top notch care from the surgery receptionist was brilliant and dr saunders was outstanding with the level if care and advice she delivered.

Suggested improvements
There was no hand soap in upstairs toilet.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th June 2024


Had shingles jab, given by Nurse Bridget Huggett. She is so kind and efficient, almost a 'joy' to go to the Surgery!

Suggested improvements
Nothing

4th July 2024
Response from Billingshurst Surgery

Good afternoon, we are pleased to hear about your recent appointment and will ensure you comments are passed onto Bridget. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th June 2024


Annual review very well done looking forward for results.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 35 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8