Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,346 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 29 of 269
 
26th June 2024


Past experience

Suggested improvements
To be able to consult your own appointed Doctor

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th June 2024


Dr Mason is amazing! So helpful, listens and she totally understands my situation. She goes out of her way to help. Many thanks!

Suggested improvements
Have more available appointments

4th July 2024
Response from Billingshurst Surgery

Good afternoon, thank you for your lovely feedback regarding Dr Mason .We will ensure your comments are passed onto her. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th June 2024


I saw Jane yesterday to have a doppler on varicose veins. She was fantastic and explained everything so well.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th June 2024


I’ve always managed to get an appointment on the same day if it’s been urgent. The receptionists s have always been pleasant and helpful.

Suggested improvements
Nothing

4th July 2024
Response from Billingshurst Surgery

Good afternoon, we are pleased to hear about your experiences with the surgery and will ensure your feedback is passed onto our reception team. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
25th June 2024


I want to make an appointment for my Daughter (not urgent) but I have to ring 8.00am on a Friday to book for the following Friday. As she requires a Friday appointment. If this is the booking policy for non urgent appointments, then I will have to do that.

Suggested improvements
Nothing

4th July 2024
Response from Billingshurst Surgery

Hello, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 29 of 269

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Resources

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