Billingshurst Surgery

Billingshurst Surgery 2024-07-05 Person 4 5 0

I have made this recent one by telephone but usually find I have to use e consult.

The appointment system is frustrating The front line staff I have met are very good and do their best to work with the system

Billingshurst Surgery 2024-07-04 Person 3 5 0

Once you see a doctor the service is excellent but it is difficult to get past the receptionist

More actual doctors appointments not so many phone appointments

Billingshurst Surgery 2024-07-03 Person 4 5 0

You have to ring at exactly the right time or there is no chance of getting a same day appt

We need more gps

Billingshurst Surgery 2024-07-02 Person 5 5 0

I use the online e consultation form on the nhs app. It works so much better than having to wait on the phone. Plus I can start filling this in at 7:30am which doesn't interfere with my work as I Start at 8am. I use the phone only if nessary.

Nothing

Billingshurst Surgery 2024-07-02 Person 2 5 0

The person I met was fantastic very efficient put me as and done her job as well as I could as attain very well she was lovely. I had no interaction with the receptionist so I can’t score them doing nothing. The surgery seem clean. I had no input in what was going on so that’s why I never give that any marks, to get the appointment did take forever. It’s hard to get to see the GP never mind get to see the GP and then get to see someone else. One of the nurses or practitioners would complain the procedure to make an appointment. to get the appointment did take forever it’s hard to get to see the GP never mind get to see the GP and then get to see someone else. One of the nurses or practitioners as everyone would complain the procedure to make an appointment is terrible disgusting, specially if you’re dyslexic , impossible

Yes, you’re a surgery. Make it easy to go and see a doctor not impossible.