Reviews
I find it fairly easy to get an appointment on the app. However when I need to telephone for an appointment it takes a long time to get through.
It is a nightmare to get through early enough to get an appt. That will be a telephone appt, then the doctor decides if you need to be seen from there. Unless the system has changed in the last month, that was my experience. It was about the third day of trying to get an appt too.
Very difficult and only then after a long wait,by then all that appointments for that day are gone. A hopeless situation that needs rectifying.
Terrible system to make appointments, on occasions, phone call at 08.00 and already position 30 in queue, then after waiting over 15 minutes, line is disconnected. Very bad system.
For the covid jabs the service was good but when I needed to see a doctor 2 weeks ago with a simple urine infection for which antibiotics were needed asap I had to wait 3 hours at Crawley A & E.
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8