Reviews
It's really difficult ATM to get an appointment and one of the receptionist is rather rude to alot of people bug don't no who it is but she always rude but the rest of the staff and practice are amazing Tanya is great and Victoria is amazing goes above and beyond always .. nothing to much trouble
Appointments in general are rare, and a nightmare to get one, although booked this one online as was quite easy
The nearest appointment was over 3 weeks away BUT this wasn’t urgent so it didn’t matter.
Hello, Many thanks for leaving such a comprehensive review. I have discussed this with our nurses to try and gauge which of their couches work best as they have 3 different types in the nurses end alone. It would be good to follow this up directly with you as these reviews are anonymous it means I cant track back exactly which couch you were on. Please feel free to fill out a contact us form on our website (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery
I rang the surgery after 111 advised i needed to see someone urgently that day. I was told No appointments were available so I asked what my options were. They suggested A&E but instead I waited and rang back the next day. Amazingly, when I rang at the turning of 8am I was 5th in the queue - I'm usually a minimum of 15 so I was in shock. Luckily managed to get a phone consultation that day. I was then told I need a blood test by the doc - the next available slot was 11th Jan (nearly 3 weeks away!!
I have been having my foot treated and dressed by then nurse for quite some time now and she has been amazing as have the other nurses and the doctors I have seen recently. My nurse has been so kind and fits me in early on a morning. At some points I have been very low seeing no end to the problem and the pain has been unbearable and she has always been caring and supportive before I have felt no one got it but her kindness and compassion has help as much as the great treatment I have received. Thank you to all the staff it is hard to be seen but once you are the service give is great and the staff work hard to provide a top service in difficult times
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8