Billingshurst Surgery

Billingshurst Surgery 2023-02-02 Person 4 5 0

If you treat the receptionists and others with respect , they treat you with respect .

N/A

Billingshurst Surgery 2023-02-02 Person 4 5 0

I was happy with my visit with nurse Jane. Probably neither of us got a complete satisfactory visit because I had not been to the surgery for a long while and I forgot most of what I needed to say. Totally my fault. I was nervous and even brought something that should have been in the recycling not an inhaler I use! No complaints from me Jane was as helpful as was possible. I would like to make an appointment with the Gp i used to know the best prior to the pandemic but have yet to achieve that. I’m wondering if it would help everyone to have a different system for appointments for the future a week ahead or whatever rather than the 8 am queue for that day and a week ahead all at the same time? Just a thought to try and help you and patients. Nothing has returned to prior Covid it’s not the surgery so I’m very grateful for the help I do receive. Thank you all.

Oh dear I have put everything above

Billingshurst Surgery 2023-02-02 Person 4 5 0

Because there is only about a 10 minute window to obtain an appointment, so I have to set my alarm to wake up to make the call.

Encourage receptionists to smile!

Billingshurst Surgery 2023-02-02 Person 5 5 0

I have been so impressed with the care I have received never have I had so many check ups and reviews of my health even though it’s such a difficult time for surgeries . I have been a patient of the practice for 52 years I have just talked to the best doctor ever at the surgery and am really thankful

I am grateful

Billingshurst Surgery 2023-02-02 Person 5 5 0

All went well with organising an appointment, staff were punctual and pleasant. Whole procedure was quick and professional.

All good.