Billingshurst Surgery

Billingshurst Surgery 2023-04-21 Person 4 5 0

Although easy to book in routine items such as immunisations and smear tests, it is not easy to get appointments for health issues happening at that moment.

Smear test was done brilliantly. Friendly, warm manner and painless procedure. I only hope the same practitioner is available next time!

Billingshurst Surgery 2023-04-21 Person 5 5 0

Great surgery. Really great team from Reception through to Melanie who did the procedure.

Your text message doesn’t give any info on the location (postcode) so it was a bit nerve-racking to find the building as I’m not from Billingshurst and wasn’t sure if I was in the correct place.

Billingshurst Surgery 2023-04-20 Person 3 5 0

Struggled to get an appointment.Unable to start my hrt until a new coil fitted.Given number by reception for Crawley hospital to fit coil but they couldn’t help as only fit coils for contraception .Reception did their best and then found an appointment for me.Very stressful and almost gave up.

I guess that if there aren’t the appointments to offer patients then you can’t improve the situation.The Second Lady that I spoke to after ringing the hospital was kind helpful and had empathy for me,which made a huge difference.I’m now concerned as to whether I can get a review and a repeat prescription for my hrt in the next 3 months.

Billingshurst Surgery 2023-04-20 Person 4 5 0

Terribly difficult to get an appointment

Nurse could have phoned back sooner not three days later after phoning surgery

Billingshurst Surgery 2023-04-20 Person 4 5 0

Appointment was arranged on previous visit

Nothing