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21st March 2024


I was invited in for annual review on the back of recent blood tests only to find out the same blood tests where to be done. The nurse was rude. No bedside manner. It was very much I’m running late (despite being first appointment of the day) so hurry up give me the blood (I’m not interested if you might be having some stressful situations going on) and move on. If it’s going to be like this every time why would I come in?

Suggested improvements
Just been nicer

30th April 2024
Response from Billingshurst Surgery

Good morning, thank you for taking the time to leave feedback. We will ensure your comments are passed back to the team for discussion and development. If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment