Share review of Billingshurst Surgery
The review with Frankie was very professional and relaxed, i genuinely as they say felt no real discomfort, in spite of a blood test. Francie was very kind and understanding.
However, I attempted to get an appointment with a doctor and on one occasion after an unpleasant surgical procedure which had complications only to be denied seeing a doctor. The kind but evidently upset receptionist informed me that she could not get me an appointment for today, or even next week. She informed me that potentially it would be 3 weeks before I could be seen. Suffice to say I went to Hospital.
Previously your wonderful surgery saved my life...Wonderful receptionists, I wish that I could thank her but don't have her name, nurse Linda and then Doctor Shaw. I know that you are doing your best but only wish it could go back to 2016! Kindest regards Chris
Good morning, thank you for taking the time to leave feedback. We will ensure to pass your comments back to Frankie. Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery