Share review of Billingshurst Surgery
Billingshurst Surgery
2023-01-04
Person
4
5
0
4th January 2023
A diabetic nurse called me via. phone. The appointment was for 09:10am the call came through at 10:20am. Not the nurses fault. The consultations are for 30 mins, the notification txt messages assumed for 10 mins.
The question/ answers with the nurse was informal and instructive and useful. The nurse was knowledgeable and had a nice manner to inform me of options.
Suggested improvements
More accurately informed of the phone call.