Share review of Billingshurst Surgery
Billingshurst Surgery
2023-03-02
Person
4
5
0
2nd March 2023
I saw a Nurse (Anne). We spoke at length about various issues concerning me. She made me feel at ease, wasn’t rushed, and she was very caring.
I didn’t have any interaction with receptionists this time, but I have found them to be very helpful in the past.
Issues still getting appointments, but when you do manage to get one, the care is excellent.
Suggested improvements
Get more doctors in each day to be able to offer more appointments, all day, 8am - 7pm maybe.
Apparently appointments on the day are not released until 8am on that morning, but when you finally get through all of them are gone, in the first few minutes. Surely that shows how many, many more appointments are needed.
I know it’s a difficult problem to solve but it needs addressing.