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20th July 2024


I eventually managed by doing an e booking to get a telephone appointment almost 3 weeks later.

Suggested improvements
When the Dr phoned it was 2 and a half hrs later than the appointment time (I do understand that it’s a guide and can be roughly around then) but I would have expected her to apologise or make some comment.

26th July 2024
Response from Billingshurst Surgery

Good morning, thank you for taking the time to leave feedback. We apologise for the delay in your telephone appointment however as you say the time of the appointment is only an estimated time. If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment