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22nd June 2024


I completed a consult and was given a face to face appointment with a nurse. The nurse was unable to help and was surprised I was seeing her rather than the dr as she was unable to provide menopause/HRT advice. She gave me a link to complete another consult which was unavailable until Monday morning. It was a waste of my time and hers.

Suggested improvements
It would have been helpful if she could have then booked me an appointment with a doctor as soon as she realised she was unable to help me.

Experience
Involvement
Cleanliness
Staff
Appointment