Share review of Billingshurst Surgery
Billingshurst Surgery
2023-01-19
Person
4
5
0
19th January 2023
Dr Simkins was helpful and thorough, making references back and respecting my feelings re medication.
The electronic screen to record my arrival was not working properly.
Checking in with Receptionist upsetting as initially she said my appointment was 9:30am, but later acknowledged it was indeed 9:45am
Making the appointment was tricky: putting surgery number on redial and calling exactly at 8am I was still number 21 in the queue!
Suggested improvements
Screen could have been functioning properly.
Receptionist could be more aware of faulty screen.