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11th July 2024


Too few appointments with too many patients. Process via telephone very frustrating to regularly wait over 25 mins

Suggested improvements
Can there be an internet system, with costs if no show, so that people do not irresponsibly book and no show.

17th July 2024
Response from Billingshurst Surgery

Good morning, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery

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