Share review of Billingshurst Surgery
Billingshurst Surgery
2023-03-09
Person
5
5
0
9th March 2023
I saw Dr Hird. He has such a good approachable manner and makes one feel very much at ease which is very important from a patient’s point of view.
Suggested improvements
Nothing at all, but something that patients need to know. We noticed that two doctors had to keep going downstairs to get their patients. It’s such a waste of time and energy for the doctors. This can only be due to patients not reading the instructions on the arrival screen. Perhaps a large sign could be posted by the screen telling patients, again, on which floor their particular doctor is situated.
16th March 2023
Response from Billingshurst Surgery
Thankyou for your feedback, we are currently looking into signage around the surgery and we value the feedback you have given. Many thanks Billingshurst Surgery