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13th October 2023


My sister and I went to have a shingles vaccination as we are both over 65 and according to the ads we should be getting this vaccination. However, the nurse who called us in informed us that we could NOT have this vaccination as we were not 70. Still not sure why we could not have this as it may save us much suffering later. Since we were not allowed to have this, one is left wondering why we were allowed to book the appointment in the first place, surely reception would know. It wasted our time, a nurses time, some other patients could have used those appointments and we still don't really know when we can have them. The only good thing was we were offered pneumonia vaccination which I did have but my sister had already had this some time ago.

Suggested improvements
Given us a shingles vaccination!!!!!

Experience
Involvement
Cleanliness
Staff
Appointment