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Billingshurst Surgery
2024-07-02
Person
2
5
0
2nd July 2024
The person I met was fantastic very efficient put me as and done her job as well as I could as attain very well she was lovely. I had no interaction with the receptionist so I can’t score them doing nothing. The surgery seem clean. I had no input in what was going on so that’s why I never give that any marks, to get the appointment did take forever. It’s hard to get to see the GP never mind get to see the GP and then get to see someone else. One of the nurses or practitioners would complain the procedure to make an appointment. to get the appointment did take forever it’s hard to get to see the GP never mind get to see the GP and then get to see someone else. One of the nurses or practitioners as everyone would complain the procedure to make an appointment is terrible disgusting, specially if you’re dyslexic , impossible
Suggested improvements
Yes, you’re a surgery. Make it easy to go and see a doctor not impossible.
4th July 2024
Response from Billingshurst Surgery
Good afternoon, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php).Many thanks Billingshurst Surgery