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Billingshurst Surgery
2024-06-26
Person
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26th June 2024
Things have improved, but it still requires sitting through a long wait on the phone to get through to book an appointment. And then struggling to get assigned to one of the appointments, especially if you wish to stay with the same GP. With an on-going health issue, it makes a big difference to keep repeating with the same GP, but this is not what is being offered. I5 years ago, I had the ability to ring and book with exactly the GP that I wanted to see -- it is hard to do this now.
Suggested improvements
I was very happy with the nurse who gave me my shingles vaccine. She described how the vaccine works (need 2 doses) and was very friendly.
4th July 2024
Response from Billingshurst Surgery
Good afternoon, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app. You are also able to request a clinician and we will do our best to accommodate. I hope you find this helpful. Many thanks Billingshurst Surgery