Share review of Billingshurst Surgery
Billingshurst Surgery
2023-09-28
Person
4
5
0
28th September 2023
Very difficult to get an appointment either over the phone or online
Suggested improvements
Make appointments more available
2nd October 2023
Response from Billingshurst Surgery
Good morning, I'm sorry to hear you are struggling to get an appointment, are you aware that we now offer an econsult service? It is available between 7am and 10am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, it can be accessed via the "ask my GP for advice" section. This form is the processed by our econsult team, they will aim to respond to you within 48 hours and you will be given either, an appointment with a clinician, given advice or signposted to a local service, these appointments can be face to face or via the telephone. Many thanks Billingshurst Surgery