Share review of Billingshurst Surgery

Billingshurst Surgery 2024-03-13 Person 3 5 0

The nurse I spoke to was not interested in answering any of the questions i had about contraceptive options. She kept saying she didn't know and that I would have to book an appointment with thr family planning centre. I understand that she doesn't specialise in family planning but she should have had an idea on what options are available and if the surgery even has a family planning centre but every question I asked was met with an "I don't know you'll have to talk to them". The usual nurse i see, Jane, is always happy to answer any questions i may have so I was not impressed by the service I received by this other nurse who I believe was called Anne.

Educate your staff into giving their patients time to ask questions and not try and get them out the door as fast as possible. I felt like a liability being there.