Share review of Billingshurst Surgery
Tweet
Share
Billingshurst Surgery
2022-12-29
Person
4
5
0
29th December 2022
The nearest appointment was over 3 weeks away BUT this wasn’t urgent so it didn’t matter.
Suggested improvements
The bed used by the nurse to do my smear IS NOT FIT FOR PURPOSE. The nurse was so apologetic and embarrassed. I had no trouble getting on or off the bed but due to it not being the right type the position you have to lay in hurt my back. Also if I was a larger or less agile it would have been very difficult indeed. The issues are:
* Too narrow
* Has large metal “keys” sticking out both sides that have to be avoided getting on and off.
* Because its adjustable the low down position women need to be in for a smear means your back is in one of the movable sections with no support - very uncomfortable.
29th December 2022
Response from Billingshurst Surgery
Hello, Many thanks for leaving such a comprehensive review. I have discussed this with our nurses to try and gauge which of their couches work best as they have 3 different types in the nurses end alone. It would be good to follow this up directly with you as these reviews are anonymous it means I cant track back exactly which couch you were on. Please feel free to fill out a contact us form on our website (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery