Share review of Billingshurst Surgery
Billingshurst Surgery
2024-05-03
Person
4
5
0
3rd May 2024
My appointment was 4 45
I went in at 5 40 yet was offered no explanation or apology for the wait
In the end I asked the receptionist whether I had bee forgotten. I was told there had been “technical difficulties “
That was all
However when I did go in Dr B ? from (Sierra Leone) apologised profusely for keeping me waiting an hour as she had been held up on the M25
Suggested improvements
Keep me informed of my almost hour wait and explain