Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviewsReviews
After the procedures online my apt was made and everyone was helpful. Times are changing and new procedures gets results. It’s a shame our NHS staff have to put up with difficult reactions when the procedures have not been made.
Thank you for taking the time to write this review - your comments are welcomed and most appreciated. With best wishes - Julie - Patford House Partnership
Had to fill in questionnaire via Dr link in the morning, a Dr called me back at around 5.15 in the afternoon, but because he called my mobile number even though I had given my work number on the preferred contact box on the Dr link form I missed bithe the calls. I was told a prescription for a steroid cream had been sent to the pharmacy but this is a cream I have had previously that did nothing to revile my painful symptoms. I was also told by receptionist to mention another issue I had once I got my appointment as couldn't put both issues on Dr link! As I didn't have a consultation with anyone this could not be mentioned.
Thank you for taking the time to write this review and we are sorry to hear of your dissatisfaction - we are unable to investigate further as your message is anonymous but I would welcome the opportunity to look further into this if you would like to email me on julie.taylor167@nhs.net - With best wishes - Julie - Patford House Partnership
Really great practice .. well run Many options to contact them and get appointments advice etc
Overall a great experience with great staff
Hi there Thanks for your review. It’s very much appreciated! We are delighted to hear that you are happy with the service we are providing and we’ll use your feedback to help maintain our good standards of patient care. Thanks again!
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Thanks for your review. We really appreciate your feedback!
This evening we had the pleasure of seeing Dr Brizell, he made my daughter feel comfortable and above all spoke directly to her. She has a disability and in the past has felt that she is not included in the consultation, he certainly didn't make her feel like this at all and all the way through spoke to her and confirmed with her everything he wanted to happen.
I as her Mum felt he came across as if he cared, it was a bit like the good old days with Dr Harris and Dr Bowen, long may it last.
The receptionist (sorry we didn't get your name) was lovely too, really helpful, sorting out our future appointments, everyone who came in while we were waiting, she had a smile and cheery comment.
Dear Patient. Thanks for your review, your feedback is very much appreciated! We will pass on your kind words to Dr Brizell, who has recently joined the Practice as a GP Partner. We think he’s fantastic and we’re thrilled to hear you were happy with his consultation for you and your daughter. We are sorry to hear about the mix up with the Pharmacy and will look into improving this for our patients in future.
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Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s