Share review of Beversbrook Medical Centre
I think more communication needs to be done between health visitors and doctors in regards to treatment and what is to be done in an appointment. When both are saying different things this makes it very difficult for a parent to know what your supposed to do.
Thank you for your feedback - we are trying to improve the flow of communication with the wider community team as we are aware that there is room for improvement in this area. I am sorry to hear that you haven't had the best of experiences and would be very grateful if you could contact me directly with your details so that I can investigate this further, as I would like to use your feedback as an opportunity to identify what went wrong and what lessons can be learned to improve our service. My e-mail address is emmybutcher@nhs.net. With very many thanks - Emmy Butcher, Practice Manager