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18th April 2023


The length of time waiting for someone to answer the telephone is not acceptable anything from 20- 60 minutes and to wait over a month for a face to face appointment is also unacceptable. The staff and doctors are very good, when you can get to see or talk to them

Suggested improvements
More receptionist to answer the telephone

20th May 2023
Response from Beversbrook Medical Centre

Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment