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Beversbrook Medical Centre
2023-01-03
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3rd January 2023
I'm fed up still hearing that reason for trying to get hold of a doctor is still down to COVID. trying to get phone the doctors surgery is a nightmare.. there keep telling us that technology makes our life better ( in some cases probably true) but for us .I think it's just made life worse.lets go back 20 years ago when life was so much easier and we could see a doctor
Suggested improvements
Answer the phone when it rings
26th January 2023
Response from Beversbrook Medical Centre
We were sorry to hear of your dissatisfaction and would welcome the opportunity to discuss our patient services further. If you would like to email beversbrook@nhs.net and ask for Paula to make contact I know she would welcome the opportunity to engage, Best wishes - Julie Taylor - Operations Manager