Share review of Beversbrook Medical Centre
Completed a Doctor Link and results said to be seen within 4 hours. No appointments were available so did have a further triage and the surgery said they would be in contact “in due course” I heard nothing further . Phoned following morning to chase up and was told the booking team would phone me later that morning; didn’t happen. Phoned again that afternoon and was told the booking team would phone me between 2-3 that afternoon didn’t hear anything further.
Then phoned again was told it would be chased up and still nothing happened, haven’t heard anything.
What a waste of my time? Has cost me an afternoon of wages that are needed.
Thank you for taking the time to write this review and we are sorry to hear of your dissatisfaction - we are unable to investigate further as your message is anonymous but I would welcome the opportunity to look further into this if you would like to email me on julie.taylor167@nhs.net - With best wishes - Julie - Patford House Partnership