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Written by a private patient
14th September 2022


I’d already seen a consultant regarding an ankle injury and after wanting a second opinion, was recommended Mr Jacobs by a few different people. I arranged an initial appointment with him and within around 8 weeks (I’d already had an MRI/x-ray), had surgery to treat my ankle injury and alleviate the pain. The consultation was really good and Neal was clear on what he could do and the expected outcome. The whole process was very professional (Yvette, his Secretary, was brilliant and always on hand and quick to deal with any queries) and my questions were answered clearly, with great feedback on timescales for recovery and progress (such as walking, driving, running etc). The day operation (at New Hall) went really well and the care throughout was superb. The follow up and physio (2 weeks post op now) gave confidence in how well the surgery went and Mr Jacobs showed me what he’d done, explaining exactly what he’d done and how the ankle joint looked post surgery. I’d have no hesitation in recommending Mr Jacobs for minor and major ankle surgery.

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