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Written by a NHS patient
18th February 2024


Dr. Malahias had a remarkable understanding of my personality, catering to individual preferences in how medical information is delivered. As a straightforward individual myself, I appreciated his no-nonsense approach to discussing my cancer diagnosis and treatment options. He adeptly communicated complex information in layman’s terms, making it easy to comprehend without overwhelming scientific jargon. One area for improvement could be in handling logistical challenges, such as scheduling surgeries. During my admission, there was a no misunderstanding regarding my arrival time but due to communication issues with the ward buzzer and my poor telephone signal reception, this was seen as if I arrived half hour late for my day surgery. While I understand the efforts made by the administrative staff to reach me, this situation could potentially disrupt the operating list and cause additional stress for both patients and medical staff. Implementing alternative communication methods or ensuring better buzzer response could mitigate such issues in the future, ensuring smoother scheduling processes for all involved. Other than that I am completely happy with care offered and naturally of my outcome. Elaine Soden

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