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Miss Ambareen Kausar 2017-03-15 Person 5 5 0

From the very first meeting Miss Kauser gave me a full explanation of what my problem was and what would be the best way to proceed, how long it should take and how long the recovery would normally take. All my questions were answered without hesitation, to me that said she knew what she was talking about, the explanation was uncomplicated and the procedure explanation put me at ease. The operation took place a few days later and three days after that we had a conversation of what took place during the long operation. After a long complicated operation, the outcome was good, I was treated with great care and understanding at all times, Miss Kauser is a credit to her profession and the Royal Blackburn Hospital.