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Written by a NHS patient
22nd June 2024


On 07/02/2024 I left my appointment in floods of tears. 1) The doctor treating me did not have my medical records so could not assist me. He didn't even get my name right. He treated me like it was my first consultation when I've had years of tests and diagnosis to get to this point. But to make matters worse, every time I explained a test or diagnosis I had had in the past, he questioned it in a very patronising way. So he was not actually interested in hearing my medical history, especially from me. This was supposed to be a follow up appointment that I've been waiting for for approx 1 year. My GP had previously apologised this appointment had not happened yet and I was told I'd be referred. He asked if I wanted to be examined but I not long did not want him anywhere near me but I've already been through this process, the whole thing was pointless. He does not have enough information to be treating me. Nor do I want to have a personal examination by a doctor I do not trust. 2) The doctor treating me Dr We Fickling was rude, patronising, belittling and frustrated at me - the patient, when he could not see the records I was referring to. He thought I was pregnant (I am 6 months post partum) and called me Miss Reid when my marital name is Mrs Weinreich. His records are THAT out of date. He even asked why I'd had blood tests in August and that was because I had given birth! I could understand this mix up, but the way he treated me was appalling and unprofessional. He got more and more frustrated with me as I explained all of the tests I had already undergone and couldn't recall the exact location of every appointment and I was shocked he could not see any of this. He asked what I wanted to do and I said I'd like an appointment with a doctor who has all of my medical history. He will write to my GP to request this. Regardless of whether he had my medical history or not, the doctor should have been more professional and treated me with respect. He wasn't even concerned his notes were so old he thought I was still pregnant when I was 6 months post partum. He genuinely seemed annoyed I was his patient and I felt belittled by him. I don't recall him apologising for getting any of my information wrong when I corrected him or certainly not for making me cry due to his behaviour.

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