Schoen Clinic London

I had my Bilateral Hip Replacement in January and I am pleased to say that the Service from Dr Witt and his Team are absolutely a 1st class Service. I had arthroscopies under Dr Witt when it was the Schoen clinic so I had built a lot of Trust in Dr Witt and rather than have the Private Surgery Locally, I decided that Mr Witt was the person I had

A very poor experience with Schoen Clinic UK. The experience with one of the clinical staff was so bad that I requested a refund. The interaction with the doctor was negative. The report that was paid for was delivered after a significant delay beyond the agreed deadline, and contained factual inaccuracies. A long-awaited follow-up appointment was cancelled by the doctor with 2.5 hours' notice. When the next appointment finally happened the doctor's manner was most unprofessional. Schoen Clinic UK made administrative errors in follow-up bookings and on occasion took several days to respond to emails. Terrible admin and poor clinical care.

Appalling aggressive attitude towards billing: this is new in the last year. As the requested a detailed written breakdown of bills, no response. Months later, aggressive letter from debt collection agency, addressed to my vulnerable daughter.

I have reviewed my experience at the Schoen Clinic which was excellent, but subsequently the Schoen Clinic has been sold on 31 May to a different group and renamed so my comments should be taken only in respect of my experience at the Schoen Clinic.

The clinic, all staff, provided excellent service and assistance from start to finish; everyone from A to Z was helpful, respectful and even cheerful..

Disgusting service my appoint with David Cummings at 6 pm on 10 May was scheduled and I was there at 0540 pm way early for the appointment and at 0555 pm I am being told by them that the doctor will late by 30 mins or so and that moment I said hell with the appointment cancel it and I asked why was I not being informed before what the excuses are??? Then as usual blah blah blah excuses hell with this kind of doctors and hospitals I rather ask my insurance to look a doctor elsewhere not with such cheap hospital such a shame on this kind of attitude!!!! third time now this same appointment has been shuffled due to this physcian not loyal as usual, I had to travel all the way at rush hour and surprise from this hospital, if a patient is late then you will not even take them inside and ask to pay the fee but if ur silly doctor is late then you will say the silly excuse. Now that someone will reply to review same response as below cut copy paste same like Eat Sleep Repeat

Excellent service, I felt well taken care off.

Very kind and caring staff - so attentive and nothing was too much trouble.

All of the staff from the receptionist, porter, Physio,Nursing staff and the doctors were attentive and friendly. All the people that worked at the Schoen Clinic were respectful and attended to me with great care.

MY CONSULTANT IS EXCELLENT. NURSES AND OTHER MEDICAL STAFF ARE EXCELLENT. OUTPATIENT RECEPTIONISTS ARE GOOD. RESERVATION STAFF, FIRST CONTACT RECEPTION STAFF AT MAIN ENTRANCE LOBBY AND GENERAL ADMIN - ALL USELESS.