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Written by a NHS patient
28th June 2022


I was seen as quick as possible, even with the long waiting list. The portal was easy to use and I was guided through anything I was having trouble with. The customer support team were lovely and helped me change any appointments when they clashed with other things. My psychiatrist, Richard, was brilliant. They were very helpful and was very well informed. I was so happy to finally get a diagnosis. My tritiation nurse, Jenni, was amazing as well and helped me find the best medication for me and assured me throughout my treatment when I had any concerns. This was the best experience I've ever had in a mental health care service and was wholeheartedly recommend to anyone and everyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe