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Written by a NHS patient
15th August 2023


I think that the medical staff was superb. I do feel like the technical apsects of the platform and also the CS involving could be improved.

17th August 2023
Response from Psychiatry-UK

Thank you for taking the time to leave a review. It is always extremely useful for us to read about patients' experience of our service, good or bad, so that we can share feedback with the relevant teams and make changes to our processes where needed. As an online company it is particularly important for us to hear if patients have had any difficulties engaging with our patient portal. You have mentioned that you feel we could make some improvements, and I wonder whether you would be happy to discuss your suggestions with our Patient Experience Team. You can get in touch by emailing: experience@psychiatry-uk.com. On the positive side you have noted that you had an excellent rapport with your medical team, which is good to hear, and we wish you the best of luck in your onward journey.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe