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Written by a NHS patient
14th February 2023


I have had a really good experience with Psychiatry UK overall, I felt listened too and valued. I was kept in the loop and informed continuously throughout my treatment and titration, even when handling a couple of issues (which couldn't have been avoided), it was handled with professionalism and my wellbeing and thoughts were prioritised. I have had my entire life changed for the better through diagnosis and now have switched careers to be a part of the people who drive change for those of us with neurodiverse conditions - and the acceptance, understanding and inclusion that we deserve. Constructive feedback would be: Be mindful of potential negative reactions throughout consult and treatment due to emotional dis-regulation from patients - especially when dealing with potential health anxiety and long waiting times. By giving as much information and explanation as possible and offering to answer questions via the portal or arrange a phone call to discuss any 'issues' e.g. re-checks for ecg's. I think an on team cardiologist etc to get quick access to second opinions rather than asking the patient to go back through the system for a referral which could take months. This can be extremely distressing. The Titration process is amazing, but i think that some additional information regarding lifestyle holistic management would be so beneficial! e.g. ensuring that patients are aware of foods that can metabolise ADHD medication, burnout routines, diet, the need to do things that benefit ADHD management as an ongoing life style change, and supplements like L-Tyrosine and magnesium that can benefit.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe