Share review of Psychiatry-UK

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a NHS patient
7th August 2023


Excellent service throughout. Since before diagnosis, communication was clear and effective with the admin team. The use of the portal makes communicating with the relevant parties really easy at all stages. During diagnosis call I experienced a technical issue, but the doctor was really helpful and offered a follow up call the next say so we could conclude the assessment. Dr Sreenath was patient and listened to me attentively during the assessment. He took the time to evaluate my responses and asked relevant questions that would clarify or expand on information I had already given in my pre assessment paperwork. Titration was a difficult period for me as I had a lot of questions and expectations and was unsure how medication would affect me. Lisa was brilliant throughout this time and answered all my questions and clarified all my doubts. I felt well looked after throughout this period of transition and I am extremely happy with how things are going right now at the end of the process.

15th August 2023
Response from Psychiatry-UK

Thank you for leaving such a positive and detailed review. I know this will be helpful to others who are researching our service. It is good to hear that your journey through P-UK has been so positive and that you have found our assessment and titration processes thorough and professional, and our staff supportive and helpful. As an online provider, it is always particularly helpful to hear that patients have found communications via our portal to be reliable and responsive. Thank you for recommending our service, and I will make sure that your feedback is passed on to the relevant teams.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe