Share review of Psychiatry-UK

Psychiatry-UK 2023-09-10 Person 3 5 0

The experience of using Psychiatry UK was excellent, until I got to the point of them asking my GP to take on shared care, I was told I would be able to order my prescriptions from them, however the previous method by which this occurred was no longer available and I had to send a note to my psychiatrist that was not answered. I then sent a follow up note and this was finally answered by the prescriber who asked me to fill in the confirmation of address form. Which I did, and it appeared that my prescription would be sent out. However, I have not had any word from the pharmacy they use, and have had no medication sent. I have been left without medication and am finding it difficult to get in touch with them to find out what is happening. The method of ordering prescriptions whilst the shared care is sorted out needs sorting out - keeping the method by which more medication was ordered throughout the titration process would be useful. There should also be a way to get in touch for prescriptions that does not take several days to be seen. It is such a shame because up until this point I would have rated everything as excellent and highly recommended it, but this makes me wary of suggesting it as an option to people.