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Written by a NHS patient
15th February 2021


I've just been assessed by Dr Sushma Rao and am extremely happy with the way that my assessment was handled. She was kind, patient, courteous and informative, even though I overran the time because I couldn't stop talking. I feel as though I've been given a new set of tools which might help me moving forwards and for a change I feel 'seen' and heard by a professional and not just fobbed off with suggestions like 'take a bath/walk/break' or 'here have some more antidepressants.' If anyone's unsure, you have nothing to lose and a lot to gain.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff