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Written by a NHS patient
29th June 2024


I would totally recommend Psychiatry UK. I saw them via Right to Choose and the wait time was around 6 months (as opposed to many years via my local NHS service). I was wary of the online nature of the service initially but actually it worked really well and it made it a lot easier logistically as compared to fitting in physical appointments. I had to wait around 6 months after diagnosis to begin titration (but again, as compared to the NHS process, this was minimal). The most frustrating element was that titration was paused mid-way due to medication shortages; I had found the first medication helped a lot, but it was felt that I should trial the other option as it might help more. The medication shortage was obviously out of P-UK's control, but they weren't able to keep me on the first med (which was in stock) whilst we waited for the second med to come into stock. Dropping back to being unmedicated was really tough after having experienced being medicated and it would have been good if there had been a process to allow for patients to stay on a dose that was helping in these unusual circumstances. Other than the above, titration worked really well. Ryan was great. Lots of information was provided and responses were timely. I think that it would probably have been good to have the option to have a phone call occasionally during the process as it's quite a big thing to go through. But sending notes back and forth did the job.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe